|
|
 |
|
|
|
|
|
 |
|
Help / Frequently Asked Questions
This website and service are hosted and powered by The Global Arts Group. Through an exclusive agreement The Global Arts Group is the publisher and distributor of all Saturday Evening Post cover illustrations. In collaboration with the Curtis Publishing Company and The Saturday Evening Post magazine we have developed this website to offer this amazing archive of imagery all in one place.
Customer Service
If you have any questions or would like to place an order please contact us.
Telephone
1.888.456.2254 | Monday - Friday 8.30 am - 5 pm (CST)
Email
How To Order
The easiest and most efficient way to place an order is to do so online. Simply, select the item you would like to purchase, place that item in your shopping cart and check out using our secure checkout system.If you would like to place your order via telephone, we suggest adding to your online shopping cart the items you would like to purchase. Once you have completed this step, call us toll-free and then you will place your order with one of our customer service representatives by listing the details of the items that are in your shopping cart.
Contact Us
Mailing Address:
The Global Arts Group, LLC
11100 Metric Blvd, Ste 100
Austin, TX 78758
USA
E-mail:
Telephone:
888-456-2254
Fax:
512-467-9411
Shipping
How do you ship?
All items (framed and unframed) are shipped from our facility in Austin, TX, directly to your specified shipping address (residence or business). Unframed items are shipped rolled in tubes. Framed items are shipped in specially designed boxes maximizing the protection and safety of the item while in transit.All Domestic USA orders will ship via FedEx Ground, and Non-Domestic USA and International orders will ship via USPS or other international carriers.
What are the shipping charges?
Shipping charges for orders vary depending on the contents of the order as well as the destination. The estimated shipping charge is quoted immediatley upon adding an item to your cart and selecting the destination in the "shipping to" drop box.
Returns
What is the return policy?
If you are not satisfied in any way with an item you have purchased, you may exchange it or return the item within 30 days from the date the order was shipped. You will receive a refund of the cost of the purchased item(s). The refund will be processed after the item to be returned has been received and inspected. Shipping charges are not refundable. The customer must pay return shipping charge unless it was our shipping error.
Return Authorization
You must obtain return authorization prior to shipping an item back to us for a refund or exchange. This will allow our customer service team to provide you with proper return instructions as well as updating your order record. If possible, simply send your return request as a reply to your shipping confirmation email. If not possible, email to:
Damaged Returns
We gladly accept any returns that follow the above return guidelines. However, art prints and framed art products are very delicate, therefore you need to take extreme measures to ensure the items are returned undamaged. If we do receive a damaged item as a return and we are unable to re-enter the item into our inventory, then we can offer you the option of the following remedies:
1) We can return the items(s) to you at no further charge.
2) We can refund you 50% of the purchase price of the items(s).
We do suggest insuring all return shipments to avoid any possible damaged in transit losses.
Privacy Policy
We take take privacy and security of your personal and payment information very seriously. For no reason will we ever share your information with a third party. Your email and contact information will only be used for order status and update purposes. To read our full privacy policy, click the link below...
View Privacy Policy
|
|
| All Images Copyright © SEPS: Curtis Publishing Company Indianapolis IN - All rights reserved |
|
|
|
